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Takoma Park Silver Spring Co-op • 201 Ethan Allen Ave • Takoma Park MD 20912 • 301-891-COOP (2667) • Open Mon-Sat 8 AM - 10 PM, Sun 9 AM - 9 PM

SUPER THURSDAY IS CHANGING! T.P.S.S. Co-op members will be able to use their 10% discount on ANY day once per month starting in January 2015! See our "Discount Name Contest" section for full details...

Careers at TPSS Co-op

Careers at TPSS Co-op!
Download and print a TPSS Co-op Employment Application in PDF format here.
Candidates will not be considered without a completed application.

NEW! Apply for positions with TPSS Co-op online!
Click here to apply now!


  • CASHIER
  • RECEIVER
  • SHIFT COORDINATOR
  • WELLNESS MANAGER

POSITION: Cashier


The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high quality produce and community resources, in a clean, friendly, co-operative grocery store… that you own!

Each staff member is asked to help create an environment which encourages respect, honesty and trusts amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental and food related issues.


PURPOSE: To provide prompt, friendly, helpful customer service and maintain the store in clean, fully-stocked, orderly condition.

STATUS: Reports to Front End Manager, Shift Coordinator/Manager on Duty

RESPONSIBILITIES:

  • Greet customers, smiling and making eye contact.
  • Become familiar with TPSS Co-op policies and products in order to answer customer questions. Refer unresolved questions or problems to the appropriate staff.
  • Check out customer purchases quickly and accurately, using correct prices and departments.
  • Call for back-up as needed so that customers wait as little as possible to be checked out.
  • Bag customer purchases as needed and ask customers if they need assistance. For those needing assistance, carry out groceries or call other staff if available.
  • Open and close out registers following established procedures. Count cash drawer at start & end of shift.
  • Put stuffers in bags, inform customers of specials and upcoming store events.
  • Maintain front end in clean, orderly condition.
  • Answer and route phone calls, take and route messages as needed.
  • Record shrink promptly and accurately.
  • Alert Shift Coordinator to potential shoplifters, disorderly customers or other emergencies.

QUALIFICATIONS:

  • Available to work mornings/evenings and weekends
  • Ability to lift and carry items weighing up to 20 lbs
  • Experience serving the public.
  • Accuracy, attention to detail.
  • Ability to handle multiple demands.
  • Ability to stay calm under pressure.
  • Ability to project an outgoing, friendly personality.
  • Ability to stand for long periods.
  • Regular, predictable attendance.
  • Willingness and ability to learn and grow to meet the changing requirements of the job

TPSS Co-op is an equal opportunity employer, supporting diversity in the workplace.

HOW TO APPLY FOR THIS POSITION:

  1. Fill out an online application here.
    - or -
  2. Download an application in PDF format and return it to the store.
    • Fax your completed application to (301) 891-2695
    • Email your completed application to hr@tpss.coop
    • Bring your completed application to the store in person

Candidates will not be considered without a completed application.


POSITION: Receiver


The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high quality produce and community resources, in a clean, friendly, co-operative grocery store… that you own!

Each staff member is asked to help create an environment which encourages respect, honesty and trusts amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental and food related issues.


RESPOSIBILITIES:

  • Check deliveries to verify piece count, and check for obvious damage. Notify buyer of discrepancies.
  • Sign for deliveries with appropriate adjustments noted on invoice.
  • Help with unloading, and direct other staff with unloading, as needed.
  • Prepare storage areas for incoming deliveries.
  • Rotate overstock into storage. Maintain floor plan in storage area, using location signs as needed.
  • Coordinate returns, ensuring that returned items get back to appropriate suppliers in a timely manner.
  • Call suppliers for credit on designated orders.
  • Set aside special orders, match product with special order form, and call customers.
  • Notify managers of any cost changes/price updates through Price/Cost change worksheets in Catapult.
  • Break invoices into department categories and route to finance.
  • Work closely with POS Coordinator to ensure accuracy of the POS system.
  • Update/Audit inventory levels in Catapult.
  • Audit and correct existing product records, with particular attention to supplier information.
  • Participate in quarterly inventories.
  • Report “No Scans” and price discrepancies to POS Coordinator/Operations Manager
  • Attend meetings with buyers and stockers as needed.
  • When receiving work allows, help stock in all departments.
  • Other duties as assigned by the General Manager, Operations Manager, or IT Manager.

QUALIFICATIONS:

  • Organized, with a strong attention to detail and accuracy
  • Familiarity with computers, data entry, and POS systems in particular.
  • Ability to lift up to 50 lbs.
  • Ability to give clear instructions, with good oral and written communications skills.
  • Clear speaking voice on phone to vendors.
  • Ability to handle multiple priorities.
  • Willingness to work the schedule that best coincides with the receiving schedule.
  • Regular, predictable attendance and availability for emergencies.
  • Flexibility to learn to meet the changing requirements of the job.
  • Familiarity with natural foods and products a plus.

TPSS Co-op is an equal opportunity employer, supporting diversity in the workplace.

HOW TO APPLY FOR THIS POSITION:

  1. Fill out an online application here.
    - or -
  2. Download an application in PDF format and return it to the store.
    • Fax your completed application to (301) 891-2695
    • Email your completed application to hr@tpss.coop
    • Bring your completed application to the store in person

Candidates will not be considered without a completed application.


POSITION: Shift Coordinator


The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high quality produce and community resources, in a clean, friendly, co-operative grocery store… that you own!

Each staff member is asked to help create an environment which encourages respect, honesty and trusts amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental and food related issues.


PURPOSE: To ensure prompt, friendly, courteous customer service, accurate cash handling, store security and smooth store operations during designated shifts.

RESPOSIBILITIES:

  • CUSTOMER SERVICE/CASHIERING
    • Provide excellent customer service by helping customers find product locations and addressing questions and complaints.
    • Check out customer purchase quickly and accurately, using correct prices and departments.
    • Issue credits to customers for returned items and ensure that returns are properly disposed of.
    • Help customers with placing special orders
    • Open and close out registers following established procedures. Balance cash drawer at end of shift.
    • Answer and route phone calls, take and route messages as needed.
    • Maintain store in clean, orderly condition during shift.
    • See that spills and other hazardous conditions are cleaned up promptly.
  • FRONT-END ADMINISTRATION
    • Cover register during staff breaks.
    • Provide change for cashiers as needed from the safe.
    • Ensure accuracy and security of all cash received through front-end during shift. Periodically check with cashiers for drops of excel bills and checks during shifts and place in safe.
    • Stock check-out stands with register supplies (bags, register tape, pens, etc.) and inform Store Manager of low supplies.
    • Assist Store Manager with notifying cashiers of price changes and specials and all changes in store policies and procedures affecting cashiering.
    • Coordinate Front-End staff stocking and facing when there are no customers to check out.
    • Find staff to fill in last minute holes in schedule.
    • Deal with shoplifters, disorderly customers, and medical emergencies following established procedures.
    • Trouble shoot equipment breakdowns during shift, following established procedures.
    • Perform routine maintenance tasks as needed during shift.

QUALIFICATIONS:

  • Expertise in running a cash register.
  • Supervisory experience.
  • Familiarity with the Catapult system.
  • Experience serving the public, handling multiple demands while staying calm.
  • Ability to project an outgoing, friendly personality.
  • Communications skills: good listening, clear instructions.
  • Familiarity with natural foods.
  • Regular, predictable attendance.
  • Available to work mornings/evenings and weekends.
  • Ability to perform stocking tasks.
  • Accuracy, attention to detail.
  • Ability to stay calm under pressure.
  • Ability to stand for long periods.
  • Willingness and ability to learn and grow to meet the changing requirements of the job.

TPSS Co-op is an equal opportunity employer, supporting diversity in the workplace.

HOW TO APPLY FOR THIS POSITION:

  1. Fill out an online application here.
    - or -
  2. Download an application in PDF format and return it to the store.
    • Fax your completed application to (301) 891-2695
    • Email your completed application to hr@tpss.coop
    • Bring your completed application to the store in person

Candidates will not be considered without a completed application.


POSITION: Wellness Manager


The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high quality produce and community resources, in a clean, friendly, co-operative grocery store… that you own!

Each staff member is asked to help create an environment which encourages respect, honesty and trusts amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental and food related issues.


PURPOSE: To select, purchase, price and promote wellness products and supervise department staff to meet objectives for sales, margin, labor, and customer service.

RESPONSIBILITIES:

  • Provide leadership, supervision, training and development for all Wellness buyers and associates.
  • Ensure the Wellness department daily operations are functionally efficient and effective and that the department is clean, attractive, and fully stocked.
  • Ensure that the Wellness Department staff schedule is organized, posted, and followed and that scheduled and emergency PTO shifts are covered.
  • Price products to achieve margin and sales goals, while maintaining a competitive image following established pricing guidelines.
  • Negotiate with suppliers for favorable prices, terms, quality, & delivery.
  • Purchase products and receive deliveries or oversee receiving.
  • Ensure accurate, up-to-date price labeling and/or shelf tags for department items.
  • Ensure accurate, up-to-date PLU's are in the POS system.
  • Evaluate turns by pulling item movement reports of best sellers and slow movers. Adjust product assortment accordingly. Maintain overall balance of SKU’s to space available.
  • Assist customers with product questions and special orders.
  • Offer samples and suggestions to customers as well as information on use of products.
  • Provide clear, readable, consistent signage in accordance with TPSS branding.
  • Participate in setting sales and margin goals for department.
  • Review departmental financial reports (sales, labor, margin, turns), with Store or General Manager and take corrective action as needed.
  • Approve timecards daily.

QUALIFICATIONS:

  • Experience in retail Wellness.
  • Knowledge of organic and commercial growing practices, and organic certification regulations.
  • Firm grasp of margin pricing.
  • Communications skills (good listener, clear instructions).
  • Demonstrated ability to handle multiple demands.

TPSS Co-op is an equal opportunity employer, supporting diversity in the workplace.

HOW TO APPLY FOR THIS POSITION:

  1. Fill out an online application here.
    - or -
  2. Download an application in PDF format and return it to the store.
    • Fax your completed application to (301) 891-2695
    • Email your completed application to hr@tpss.coop
    • Bring your completed application to the store in person

Candidates will not be considered without a completed application.